I have been dealing with eBay for quite a while now, and though I am nervous each time I make a purchase, I have never had a bad experience, until tonight.
See, this afternoon my granny, the one with a brain tumor, who is leaving to BC for a few weeks before her next cat scan - which no one expects to be good, phoned me and asked me to locate six books for her. Two Nora Roberts trilogy's.
Of course, I told her I would find them and make sure I had them in my hands when she returned home at the beginning of September. I found both trilogy's very easily on eBay and had my pick at which seller to buy from.
The one trilogy was 9.99 buy it now and 4.76 shipping - keep in mind, I scrolled to the bottom of the eBay page, selected my country, and the shipping is automatically calculated for my postal code.
14.75 for the books and shipping is an excellent price so I clicked the buy it now and paid immediately.
Then, five minutes ago I got an email from the seller (keep in mind the seller has 100% positive feedback)
Dear imbluepaintred,
How did you come up with the $4.75 postage. It will not let me ship to you. It only allows me to send to you Priority Mail which is $16.15 + $2.00 S&H. I have to print your receipt, your shipping label, my packaging and the custom forms. So you need to pay $18.15 for the shipping, not $4.75. That is why I ask all international bidders to ask me shipping & Handling before bidding or before paying. It cost me $4.80 to send just here in the US. So, you need to send me another $13.40 before I can ship the books. Postage is outrageous. If you would have asked before bidding I could have given you a choice to bid or not to bid. Go back and look at the auction at the bottom. It tells you just what I said about asking before bidding or paying. I will be awaiting the extra $13.40 so I can ship your books. The only other option is Express mail which cost more. First class mail is only for plain envelopes as in #10 regular envelopes. Thank you, Jan & Richard.
- mtx_shockwavz
I replied immediately. With a screen shot and this note :
Please see attached photo. This is the price YOUR listing gave me for MY postal code. I will not pay an extra 13.40 for shipping, you can either reimburse me my money or ship it as per YOUR listings price. Either that, or I shall have to send this to eBay disputes.
Shannon
Here is the screen shot, click it to make it bigger.

I
refuse to pay more for shipping. There is NO WAY I would pay 18.00 shipping when I could have bought the books for the same cost (14.75) from six different sellers. In fact, the other trilogy my granny wanted? I got that also for 14.75 - this one had a lower price for the books - 5.00 and a higher price for shipping, 9.75.
As I have never had a dispute on eBay before, I am looking for help. Where do I go from here?
Also, In the time it took me to write this post, the seller came back with this :
Dear imbluepaintred,
I am going to package these books and take them to the post office tomorrow and get a price, I do not know why PayPal & USPS can't let me have the option of First Class Mail online. This has me stumped. When I look it up on ebay it says one thing and when I look it up on the USPS site it won't let me offer First Class Mail. So, I will go to the Post Office in the morning and get back to you with an actual price from the post office. It has me stumped. It weighs about 1 pound and should be about $10.00 for First Class. One book would be about $4.75 first class. So let me check it out, so I know for sure. Thank you, Jan
- mtx_shockwavz
Again, While she seems to have come down on what I will "owe" her, I refuse to pay more than what her listing said I was required to pay. Also? I'm not sure how to respond to her. Should I email her back right away and repeat that I will pay no more than I already have, or do I await her email tomorrow and tell her then?
And when she still says I have to pay up, how do I get my money back so I can order the books from someone who has the RIGHT shipping info, so that I have them here for my granny when she returns home?